What is College Town?
It’s a cottage community designed with Minnesota State University, Mankato students in mind. College Town features spacious homes with one-on-one bedroom/bathrooms and in-unit laundry, plus a full set of community features including a fitness center, pool and hot tub, tanning bed and more. We are conveniently located blocks from the MSU campus.
How do I view a cottage?
If you are interested in obtaining more information about our cottages, please call us at 507.388.4722 and speak to a leasing agent. They will be able to answer your questions and schedule a time to view a unit. Otherwise, you can email us email@example.com and we can schedule an appointment.
What is included in rent?
Each resident at College Town pays a flat rate that includes:
Cable TV and Internet
Washer and dryer in each unit
Free Starbucks coffee
Community features—pool, fitness center, tanning, game room etc.
Outdoor features—basketball court and sand volleyball
What is the move-in process and what do I need to do?
Please call us at 507.388.4722 and speak to a Site Manager to determine the move-in requirements.
When is rent due and how can I pay?
Rent is due on the 1st of every month and is considered late if not received or postmarked by the 5th. You can mail a check to 1800 Pohl Road, Mankato, MN 56001, or drop it off at our office location drop box. Credit and debit cards are accepted and processed through the Resident Login portal of this website. Additionally, residents may set up automatic withdrawals from a checking or savings account through the Resident Login portal. For more information, please speak to your site manager.
Are pets allowed?
I’m sorry, but pets are normally not allowed at College Town.
What do I do if I have a maintenance problem?
If there is an emergency maintenance issue such as a fire, water leak, or other safety related matter, please call our office right away at 507.388.4722. If the issue is not an emergency, please visit the maintenance troubleshooting icon, located on the current resident section of this website. If you are unable to resolve the issue, you may submit a maintenance request through the Resident Login portal. Please allow our technicians 3-5 days to troubleshoot and fix your problem.
What do I do if I have an after-hours emergency?
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours emergencies, please contact us at 507.388.4722 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.
How can I receive information updates throughout the year?
Our staff maintains constant communication with each resident by use of email, social media and the announcement section of this website. Additionally, text messaging and phone calls may be utilized to relay urgent messages. Please monitor your email on file and our company’s social media outlets for the most up-to-date information.
What utilities am I responsible for and how do I pay them?
Tenants are responsible for paying the utilities as indicated on the lease agreement. As part of our commitment to first class service, College Town has partnered with SimpleBills (www.simplebills.com) to provide individual invoicing for just your portion of the total utility bills each month. Account set up and payment is handled directly with SimpleBills. Detailed information about how to set up your account with SimpleBills will be provided prior to your scheduled lease start date.
Are there security personnel available to assist with safety concerns?
Safety is our No. 1 priority! We hire professionally trained and licensed security officers to provide after-hour assistance to residents. Our security staff works hand-in-hand with local law enforcement to ensure maximum safety and enforce community rules.
What if I have questions throughout the year? Which resources are available to help answer them?
Upon move-in, each resident was provided a copy of the Tenant Handbook, outlining the rules and expectations for living in one of our units. Click here for the updated copy of the Tenant Handbook. Additional questions may be addressed by contacting our office at 507.388.4722 or firstname.lastname@example.org.
What is the move-out process and what do I need to do?
Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-in day.
When do the contract start and end?
The standard term is August 1 to July 20, with payments made in 12 equal installments. Limited alternate dates are available; please inquire with our staff.
What are per-person contracts?
Beginning August 2019, instead of requiring all roommates to sign a joint lease, each person at College Town has their own individual contract, with one person per bedroom. This means you are onlyresponsible for paying for yourself—not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.